Privacy policy
✅ Privacy Policy — Thousand Year Co
Last updated: June 28, 2025
This Privacy Policy describes how Thousand Year Co (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit, use, or make a purchase from [https://www.thousandyearco.com] (the “Site”), or otherwise interact with us.
We operate this website using Shopify’s platform and Printify’s production network to offer you a curated, made-to-order shopping experience.
By accessing or using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.
🔍 What Personal Information We Collect
We may collect the following types of information:
Contact Information – Name, shipping and billing address, email, phone number
Payment Information – Credit card or payment provider details
Account Data – Login credentials, preferences, saved items
Order Data – Purchase history, cart contents, refund requests
Device Info – IP address, browser type, time zone, device ID
Usage Data – Clicks, navigation behavior, referring URLs
Communication – Emails, form submissions, reviews, or customer support inquiries
We collect this information:
- Directly from you when you place an order or contact us
- Automatically through cookies and tracking tools
- From our partners (Shopify, Printify) who help power the experience
🎯 How We Use Your Information
We may use your personal information to:
- Fulfill and ship your orders
- Process payments securely
- Send order updates and transactional communications
- Provide customer support
- Personalize your shopping experience
- Detect fraud and secure your account
- Comply with legal obligations
We may also use your data for marketing purposes (like emails or retargeting ads), but only if you opt in. You may unsubscribe at any time.
🔗 Sharing Your Information
We only share your information with trusted partners necessary to operate the Site and Services:
- Shopify (storefront and checkout provider)
- Printify (product fulfillment and shipping)
- Third-party marketing and analytics tools (only when applicable and with consent)
We do not sell your personal data.
🌐 Global Privacy Rights
Depending on your region (EU, UK, California), you may have rights to:
- Access your data
- Request deletion or correction
- Opt out of marketing or targeted ads
- Port your data
- File complaints with your local data protection authority
To exercise your rights, contact us via our [Contact Form]
We will respond promptly and may request identity verification where required by law.
🧒 Children's Data
This site is not intended for users under 13. We do not knowingly collect data from minors. If you believe a child has submitted information to us, contact us and we’ll delete it.
🔐 Security and Retention
While we use reasonable safeguards to protect your information, no system is 100% secure.
We retain your information as long as necessary to:
- Complete your orders
- Maintain legal compliance
- Support warranty or customer service questions
🌍 International Transfers
Your data may be processed outside your country (e.g., U.S., Canada, EU) by Shopify or Printify.
Where applicable, data transfers follow approved legal mechanisms like Standard Contractual Clauses.
🔄 Updates to This Policy
We may update this Privacy Policy as laws change or our practices evolve.
We will post the updated version with a revised “Last Updated” date at the top of this page.
How We Use Your Information for Marketing
We may share certain customer information with trusted partners like Meta (which includes Facebook and Instagram) and TikTok to personalize ads and measure their effectiveness. This helps us provide better shopping experiences and reach customers who may be interested in our products. You can manage your preferences through your browser or device settings.
📬 Contact
For questions about this policy or to exercise your data rights, contact us at:
📧 thousandyearco@gmail.com
📝 Or use the [Contact Form] on our site.
We do not publish a business mailing address for privacy and operational reasons.